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How to use Custom Actions in Salesforce CPQ to Filter Products by User

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Salesforce CPQ gives the team a platform that is easy to use and cloud-based, so they can work from anywhere and at any time. CPQ is hosted within the Sales Cloud, so you can directly link with your CRM and easily make the most impactful sales decisions and increase Salesforce product visibility. But what makes it more efficient is the ability to quickly filter products through CRM. The custom actions in Salesforce CPQ enable this function.

To reach Salesforce CPQ success, it is important to make sure that you know everything about its features and how to use them to benefit the business and sales process. This makes it essential to learn about Custom Actions and how they can be used by the users to filter products. 

Using Custom Actions in Salesforce CPQ

Custom actions are buttons for sales representatives to work in the quote line editor, configuration, and other pages throughout the pricing process. Custom actions have different actions and are capable of various activities relating to where the specific custom action appears in CPQ.

The search filter of the quote line editor helps the sales team filter assets, products, or subscriptions by using their field values. We will run you through the steps to help you use custom actions with Salesforce CPQ to filter products. 

1. Prepare the User, Product, and Quote Objects

Create a field on the user object for using custom conditions that drive action visibility. Go to Setup, and select the Object Manager tab. Search for User in the quick find box. Then you need to create a new field Region.

After that, create the same field on the product object. You have to go to Setup and select the Object Manager tab and then search for Product in the quick find box. Then create a new field Region

Finally, set up a formula field on the quote object.  You have to go to Setup and select Object Manager. Just like you did before, search Quote in the quick find box and create a new field Current User Field.

2. Prepare the Custom Action

You have to create new labels for setting up filtering action with a custom action. Here are the steps for that:

  • Select Setup, then select the Object Manager tab. Type Custom Action in the quick find box.
  • Search for the Label field in the Fields and relationships section. 
  • Finally, add the new picklist values.

Then you have to add a product region field like a new picklist value that will help to filter results according to the search query of the user. 

  • Select Setup, then select the Object Manager tab. Type Search Filter in the quick find box.
  • Search for the Target field in the Fields and relationships section. 
  • Finally, add the Region API name just like adding a new picklist value.

After that, you have to add a new value for field dependency and then set up the custom action conditions. 

3. Create the Custom Action

By far, you have done the preparation and can create the custom action. Here are the steps to do that:

  • Go to the App launcher and type Custom Action using the item search. Click on New.
  • After that, create your first Action.

4. Create the Filter

You need to create a Filter record to filter the products according to the related need. Go to the relation list Search Filters on the custom action you create and then set up your new filter.

5. Create the Custom Condition

Set up a Condition record that will help to filter and only show the action to users related to any specific search. Go to the related list Custom Action Condition on the custom action you create and set up a new Custom Action Condition as you need. To create more Custom Actions and filter you can repeat steps 3 to 5.

6. Update your Region Fields According to User and Products

At last, you need to update your Product and User records to decide on the products to show in each region and the sales representatives assigned to each region. 

7. Test the Results

To ensure that your custom action and filter process is running, log in as the user for that custom action and search for a product in any existing quote or by creating a new one.

Power of Custom Actions in Salesforce CPQ for Sales Team

Custom actions in Salesforce CPQ can simplify the complex process of pricing and quote generation for the sales team, saving them a lot of time which can contribute to finding more prospects. The filer feature of custom actions has the power to show products quickly in an easy and declaration way, speeding up quote generation.

Don’t miss out on custom actions and other options from the Salesforce product family and plan your switchover to the platform with the help of our Salesforce implementation partners.

Finalizing the most awaited deal with your prospects is always considered a top priority for every business firm. It has been talked as a major asset in the long term relationship involving both parties. The least wanted thing one would ever feel the need to do is making their clients wait for time-consuming processes before getting a deal closed. That time is crucial and can be utilized in other ways to build customers’ trust as well. In a bid to avoid the unnecessary operations, CPQ software by Salesforce can surely be a game-changer. It can help you set a specific price quote considering the needs and interests of your respective prospects. This way, you can close more deals faster and generate higher revenue with each day passing by.

What is Salesforce CPQ?

Configure Price Quote (CPQ) software is one of the important tools available for the Sales Cloud by Salesforce. It is highly efficient in eliminating the extra time that might turn your business processes into boring and unproductive ones. It can aid you in forming a highly customized quote as per the mentioned specifications of the prospects which include bulk discounts, special offers or varied price slabs, etc. Continue reading to know more about the advantages of using Salesforce CPQ in business processes.

Benefits of Using the CPQ Software for the Sales Team

Although, being a useful product by the Sales cloud itself; it is capable of providing numerous advantages to the respective group. Here we are going to discuss the major privileges being owned by the people operating it regularly. Let us start with the following:

benefits of CPQ

1) Enhanced Implementation Process

Having an already prepared price quote might help you go for a rapid implementation without wasting time on other irrelevant things. The speedy process can help you achieve much better flexibility and lower the total cost of execution as well.

2) Create better quotes using Templates

Another major benefit comprises providing an individual to go for the creation of much accurate and better price quotes by using the templates already saved in the drafts. This can help you save time and money altogether, along with providing better results with each use.

3) Rapid Analysis

Businesses also get a chance to perform a quick analysis of the percentage of respective profits and losses. This is true, a great way to take the next steps following the present reports. You can work on the shortcomings to perform well for the next time too.

4) Improved Accuracy

It is a savior when we talk about the improved accuracy and areas of perfection. In general, it has already helped a lot of people performing way better than previously. This is one of the greatest benefits of working with such powerful software by the most dominant CRM platform.

5) More Personalized Experience

It also provides a great opportunity to go for much-personalized experiences than ever before. This way, you can build more reliable relationships with the people around you including your prospects, customers or even the business partners.

6) Reduce turn-around time

Getting ahead with the most effective means for creating the required quotes will serve your purpose of enhanced customer service as well because it is going to reduce your time-frames by which you can provide the results to the people for their best.

7) Maximized Sales & Deals

Considering the above-mentioned advantages of using the CPQ software by Salesforce, one can easily figure out the benefit of getting the maximized number of business deals in a day, which means greater sales, increased profits and higher revenue generation simultaneously.

8) Automated Execution

Once the deal is finalized, this software can even help you automate the execution process of the final quote. Saving your time and energy altogether, it is going to make you realize its importance in the furthermore processes.

Getting equipped with the major benefits of using the Salesforce SPQ can help you make your sales reps more efficient than ever before. They are going to thank you for making their life easier with the help of such wonderful sales cloud software.

Ending Note

In a nutshell, the conclusion can be derived stating that the regular usage of Salesforce CPQ can bring numerous advantages along with the infinite potential in the same field. It can help you reach out on more sensible decisions leading your business to the right track. If you have not started with this highly efficient software yet, it is high time to hire a Salesforce Consulting firm for the same so that they can help you out getting the desired benefits. Undoubtedly, it can provide you with a greater number of assured profits bringing a brighter future for your working organization and its employees.