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Adopt Salesforce for Digital-First Funding Strategy

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These are unrivaled and uncertain times when we talk about the market. All we hear about is a health crisis, leadership turmoil, economic breakdown, and various environmental challenges that the world is battling. During these tough times, nonprofit is the sector that never stops thinking about global welfare, and to make that easy, they always need a digital-first funding strategy to efficiently work for their cause.

To meet more goals and causes, nonprofit organizations are working on getting digital and actively investing more in technology. It has been observed that organizations with high digital maturity are achieving success in exceeding their fundraising targets in comparison to the nonprofits that are still low on digital maturity. 

How to follow Digital-First Funding Strategy

Considering the importance of going digital these days, we have listed some strategies that Salesforce non profit organizations can follow to maximize their fundraising. 

1. Improve donation experience

Nonprofits can access the in-built system of Salesforce for a smooth and efficient donation process. You can access intuitive features like custom ask amounts, a space for creating compelling messages, monthly ask, and a section for designating funds.

Also, emphasizing the donation message can go a long way. Work on a well-crafted and compelling message that will help you reach more donors. Instead of asking for a hefty amount all at once, consider doing a monthly ask that won’t have any specific minimum amount.

2. Personalize communications

Accessing high-end technology gives us the power to personalize anything. Personalizing communication with donors can help to get their attention toward your cause.

Nonprofit organizations can use multiple Salesforce products like NPSP, Nonprofit Cloud, and Marketing Cloud to build strategies that can work well for a better donor experience.

Nonprofits can work on:

  • Creating a need-based journey
  • Integrate social with Salesforce to track customer preferences and interests
  • Optimize that data to test and automate it.

3. Look for known supports and convert them

It is always easier to convert known supporters for donations instead of finding new supporters. With this approach, nonprofits can:

  • Map out donor journeys
  • Define segments and personas
  • Follow up with the known supports
  • Design suitable campaigns
  • Personalize communication

4. Work on productive fundraising 

According to the 3rd edition of the Nonprofit trends reports, 68% of nonprofits said they have increased their technology investment so they can allow their workers to work from their homes. 

You can consider using services like Salesforce Pardot, NPSP, Appexchange, and Analytics. You can also work on:

  • Consolidating data from multiple sources
  • Trigger prospect research 
  • Get notified about new donors and donations
  • Capture communication automatically

Enable Digital-First Funding Strategy with Salesforce

As the world is becoming technology-driven, more and more nonprofit organizations will need to take a digital approach to make a significant difference in the world. And when you are working for a good cause, you’ll need any kind of help and support that could help you serve the cause. That’s why adopting a digital-first funding strategy can be helpful to bring in maximum funding. 

To learn more about Salesforce for nonprofits, get in touch with our certified Salesforce professionals. 

If your fundraising team is spending hours monthly to manually import and export data from the increasing payment providers, then they are definitely doing it all wrong. Each day countless fundraisers would be living this ultimate irony instead of using an integrated CRM payment solution for nonprofits. 

Fundraisers should spend more time creating personal touchpoints with donors. Instead, they are spending more time on basic tasks like data management. All this time could be better spent cultivating paramount donor relationships. 

This is the time when your data is your donor. So, you cannot afford to miss out on tracking any information that could bring you closer to your donors. With donors using multiple payment solutions like PayPal, Apple Pay, or cryptocurrency, you need to find a way to manage all these channels together; and an integrated CRM payment solution can help you do it. 

Major Benefits of Integrated CRM Payment Solutions

To manage and streamline fundraising, it is important for nonprofits to use a payment solution that integrates with their end-to-end fundraising platform. 

The key is to use an integrated solution using Salesforce for nonprofits to align all the payment solutions managed by fundraisers together. Let’s dive deeper into the major benefits that an integrated CRM payment solution can offer. 

1. Automatic Payment Data Transfer from NPSP to Salesforce

The integrated solution will give you unified payment data that can be populated in Salesforce without manual imports. This will be helpful for you in many ways.

  • You just have to manage one solution for one-time payments, wallets, online banking, subscription payments, etc.
  • This allows direct debits that can be collected from banks on given payment schedules. 
  • You can access real-time insights into Gift Aid declarations without any manual uploads. 

Along with these benefits, it also helps to minimize the risk of human error drastically. 

2. Access a Holistic View of Income Across Diverse Payment Methods

Integrated payments would allow you to track and manage all of your payment methods in a single unified view. You can access a 360-degree view of these all together in Salesforce dashboards.

  • You can view, compare, and contrast income and cost data.
  • If working across multiple countries, you can get real-time actional payment data from each region.

It will simplify donation management, irrespective of geographical boundaries.

3. Real-Time Reconciliation

The integrated payment solution does not just allow you to demonstrate to your fellow fundraisers how you’re optimizing the ROI but you can also remove the difficult task of manual reconciliation. 

With Accounting Subledger, you can easily prepare the fundraising data from your accounting system by connecting two systems so you can save time by accessing only a single source of truth. 

4. Better Digital Donor Experiences

You do not have to keep your donors waiting for acknowledgment for their donation. Integrated solutions allow the automated import of donor data to enable smooth onboarding of new donors and quick acknowledgments on receiving donations.

Upgrade Your Fundraising with Integrated CRM Payment Solution

Give your fundraisers the ease to manage all diverse payments solutions in a single view. Upgrade your donation management system by integrating payment solutions and speed up the fundraising and acknowledgment process. 

Streamline your payment solutions with the help of our Salesforce experts. Get in touch to know more about solutions for nonprofits.

Just like a business, Salesforce for nonprofits can be used for streamlining workflows that benefit both internal and external stakeholders. Salesforce helps nonprofit organizations manage donation cycles, generate detailed reporting, analyze fundraising campaigns, and handle any number of processes.

While most organizations go for Salesforce Nonprofit Success Pack (NPSP), you can also look into a vibrant pool of integration tools that could help nonprofits to get even more out of Salesforce. These tools help in better positioning nonprofits to overcome common industry challenges. The right integration tools can take your Salesforce for nonprofits a long way.

Common Nonprofit Challenges

Before we dive into finding the ways to make the most of Salesforce for Nonprofit, we should be aware of the greatest challenge of this domain, necessary to be countered. 

1. Bringing in the money

Money matters. The difficulty to get sufficient money is by far the biggest challenge for nonprofit organizations. The specific pain points relating to this challenge could be a saturated competitor landscape and grant management inefficiencies. 

2. Spreading the word

Lack of visibility for your brand proposition can be a reason that your venture is not getting enough attention from the people. This could be because of the reasons like selling a cause that is not popular or under-resourced communication teams. 

Salesforce for Nonprofits

Salesforce utilization can bring a new level of efficiency and power to your nonprofit organization. We have got some Salesforce Nonprofit tools that can help you lift your venture by improving efficiency and brand awareness. 

1. Donors

We have already said that finding the money to deliver on the mission is the biggest challenge for nonprofit professionals. The need here is to find and engage donors who are interested in the cause. Causeview is an integration tool and is built on the Salesforce platform to make fundraising more efficient. Users can track campaigns, communicate with donors, process payments, and more just with this integration tool. 

2. Social media

Did you know that Millennials are three times more likely to become aware of any cause through social media? Well, that isn’t surprising, and there is always a growing need for a finely tuned social media strategy. Using Salesforce for Nonprofits can help in tracking the deeper engagement and manage new leads, improving your funnel. Here Salesforce Marketing Cloud can help you automate your social media posts to target unique audiences, track analytics, and more. 

3. Email marketing

Even a nonprofit organization needs a streamlined process for email marketing strategies that could help to stay connected with donors and to bring in volunteers. This would be a great source of communication, allowing you to connect with your audience as frequently as possible. Integrating Salesforce with Mailchimp helps you to build new lists with Salesforce field data, and much more. 

4. Grant Management

Salesforce Nonprofit Starter Pack provides users compelling grant management capabilities. Along with donor management, the grant cycle takes up a significant time and effort for nonprofits. NGO Connect is a tool that helps to create and manage gifts and giving, including grants. 

5. Reporting

Salesforce also makes reporting easier by speeding up data-driven decisions and improve information flow by scheduling reports to automatically be sent to anyone within or outside your organization, either inline as an email or as an attached document. 

Salesforce Experts For Your Nonprofit Organization

It would be a mistake to assume that nonprofit organizations don’t have much work. With our experience of creating Salesforce solutions for nonprofit organizations, we know that the representatives at such organizations need a lot of patience to form public relations and to generate attention towards a cause. With Salesforce consulting service, you can get the support you need with solutions that will simplify and improve your working processes.